We are pleased to announce the staged re-opening of Diversified Health Clinic for in-person appointments beginning Tuesday, May 19th. Patients can book appointments online or by calling us at 250-382-0018.
As we re-open the clinic, we will maintain our commitment to protecting stakeholders and their families against community transmission of COVID-19. To fulfill this commitment, we have implemented the following new policies:
Clinic/staff protocols
- Staff and Practitioners will be required to check their temperature at the beginning and end of each shift.
- Staff and Practitioners with COVID-19 symptoms will be asked to go home.
- Our reception area will be reconfigured to respect social distancing guidelines.
- Reception Staff will interact with Patients from behind a plexiglass screen.
- Staff and Practitioners will wear cloth or non-procedural paper masks when interacting with Patients.
- We will increase the frequency of cleaning all common areas and treatment rooms.
Patient requirements
- Patients will be asked about illness and recent travel prior to attending in-person appointments.
- Please cancel and reschedule your appointment if you do not feel well – no cancellation fees will be charged.
- Please come to the Clinic at your appointment time; avoid coming early if possible.
- Where possible, please attend your appointment alone to minimize the number of people in our reception area.
- We will provide Patients with hand sanitizer and ask that you please clean your hands when entering and exiting the Clinic.
- Patients will be required to wear a cloth or paper mask during their appointments. If you do not have a mask, we will provide one for a nominal $2 fee.
Thank you for your patience and support in the coming weeks as we navigate our safe re-opening. The Diversified Health Clinic team is excited to be welcoming patients back to the clinic.