Clinic Manager

Diversified Health Clinic is a multi-disciplinary, collaborative health and wellness center that combines a wide range of services including chiropractic, physiotherapy, massage therapy, and acupuncture.  The Company is currently recruiting a Clinic Manager to join its growing team.

ROLE and RESPONSIBILITIES:

Operational

• Works with practitioners and staff to implement clinic goals and objectives in support of strategic plan.
• Monitors activities and operations to ensure that the practice successfully meets its objectives.
• Acts as a liaison between the clinic and its practitioners by handling practitioner questions, complaints, scheduling conflicts, etc…
• Oversees operational systems and processes to ensure effective and efficient management of workloads and workflow.
• Standardizes clinic procedures and initiates change where necessary; constantly reviews procedures to strive for more efficient ways to conduct business and improve patient relations.

 Financial Management

• Prepares operational budgets for the clinic and monitors actual results to budget on a monthly basis.
• Oversees patient claims-processing and accounts receivable policies and systems to ensure timely cash flow.
• Supervises patient appointment coding and billing to ensure consistent and accurate.

 HR

• Develops/ revises personnel policies and procedures, job specifications, staff performance evaluation methods and other personnel related forms and records.
• Responsible for front office staff scheduling.
• Makes hiring, performance and disciplinary determinations.
• Creates a work environment that encourages growth and development of employees.

 Marketing

• Directs marketing and promotional activities for the practice.
• Participates in the planning and execution of strategies centered on continuing to grow the clinic’s patient base.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in a related field strongly recommended
• Knowledge of accounting, data and administrative processes and principles
• Knowledge of human resource management principles and practices
• Strong computer skills and prior experience with health clinic software an asset

 KEY COMPETENCIES

• Minimum 2 years of experience managing a multi-disciplinary health clinic
• Strong time management and organizational skills
• Excellent communication skills, both verbal and written
• Strong customer services and conflict resolutions skills
• Excellent problem solving skills

Applicants should send their resume and salary expectations to hr@gustavsoncapital.com

We thank all interested applicants, however only those under consideration will be contacted.