Clinic/staff protocols

• Staff and Practitioners will be required to check their temperature at the beginning and end of each shift.
• Staff and Practitioners with COVID-19 symptoms will be asked to go home.
• Our reception area will be reconfigured to respect social distancing guidelines.
• Reception Staff will interact with Patients from behind a plexiglass screen.
• Staff and Practitioners will wear cloth or paper masks when interacting with Patients.
• We will increase the frequency of cleaning all common areas and treatment rooms.

Patient requirements

• Patients will be asked about illness and recent travel prior to attending in-person appointments.
• Please cancel and reschedule your appointment if you do not feel well – no cancellation fees will be charged.
• Please come to the Clinic at your appointment time; avoid coming early if possible.
• Where possible, please attend your appointment alone to minimize the number of people in our reception area.
• We will provide Patients with hand sanitizer and ask that you please clean your hands when entering and exiting the Clinic.
• Patients will be required to wear a cloth or paper mask during their appointments. If you do not have a mask, we will provide one for a nominal $2 fee.

Thank you for your patience and support in the coming weeks as we navigate our safe re-opening. The Diversified Health Clinic team is excited to be welcoming patients back to the clinic.